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Leasing Manager

Leasing Manager

Posted Date 
Job ID 
Position Type 
Full Time
FLSA Status 
N - Non-Exempt
Location Name 
US-CA-San Jose
Property - Leasing
System ID 

More information about this job


Position is reserved for assets with 500+ units and/or is part of a multi-site management team. The person in this position is responsible for directing the leasing staff and oversees all marketing, renewal and leasing functions. Accountable for: securing appointments and maximizing rentals, meeting budget revenue and expense expectations, providing a quality living environment for residents, performing all administrative duties related to the on-site sales/marketing function, and establishing a positive and productive working relationship with the staff.  This position reports to the Community Manager. 

Key responsibilities of this position include, but are not limited to the following:

  • Oversees, in conjunction with the Community Manager and/or Assistant Manager, day-to-day sales, marketing, and administrative operations of the community
  • Monitors and directs leasing and renewal activity providing clear goals and expectations to staff, delegating work and providing coaching when necessary
  • Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments
  • Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC


  • High school diploma or equivalent preferred
  • Five years industry experience with proven track record of high closing ratio
  • Two years’ experience in direct staff supervision with the ability to supervise three or more associates
  • Exceptional sales, marketing and customer service experience
  • Proven organizational and time management skills
  • Valid driver license and automobile insurance
  • Ability to read and write English; speak English and understand spoken English
  • Proficient understanding of the Microsoft suite, property management software preferred

Job Requirements


  • Job is intermittently sedentary, but requires mobility (i.e., climb stairs) to tour community on a daily basis
  • Will use some repetitive motion of hands/wrists using a computer
  • Requires light lifting


Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled.  Work schedules and locations are subject to change.  Ensure compliance with time management policies including meal and rest periods.


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